Welcome Package Up to $6,500
+ 260 Free Spins

Across your first four deposits

Contact Casino Chan

Need help with Casino Chan? Email support@chancasino.wtf for assistance with your account, payments, verification, technical problems or responsible gambling requests. Providing clear information in your first message can help the support team understand your question and respond more efficiently.

Our Recommendations

Galaxy Glitter

Galaxy Glitter

netgame

Wealthy Frog

Wealthy Frog

pragmaticplaypop

Power of Gods: Hades Burning Board

Power of Gods: Hades Burning Board

voltent

Christmas Carol Megaways

Christmas Carol Megaways

pragmaticplay

3 Lucky Piggy

3 Lucky Piggy

tadagaming

Lucky Eve 100

Lucky Eve 100

1spin4win

How to get in touch

To contact the Casino Chan support team by email, write to support@chancasino.wtf. Use a clear subject line and briefly explain what you need help with. Support usually replies within 24 hours, although response times may vary depending on the nature and complexity of your request.

Contents

You can contact support about common questions and requests, including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment-related matters
  • Questions about bonus terms and applicable conditions
  • Technical problems, errors or difficulties using the website
  • Responsible gambling requests, including help with available account controls

What to include in your message

  • The email address registered to your account or your username
  • A short, clear description of the issue or question
  • Screenshots showing the problem, if relevant and safe to share

Please do not include your password or other highly sensitive security information in an email. If your request relates to an account, include enough detail for support to identify the issue without compromising your security. For responsible gambling assistance, state clearly what support you are seeking so your request can be reviewed appropriately.