Betting Rules

Casino Chan provides betting services subject to applicable Australian laws, regulatory requirements, licence conditions and the website Terms and Conditions. The rules shown on the website may vary between products, sports, competitions and markets. You are responsible for reading the information displayed before confirming a bet.

You must be legally permitted to use online betting services in the place where you are located. You must also meet any minimum age requirement and other eligibility conditions that apply to your account. Casino Chan may ask for information or documents to verify your identity, age, location or source of funds. Betting access may be restricted while a review is being completed.

Only one person may use an individual account. You must keep your login details secure and must not allow another person to place bets through your account. You are responsible for checking that all details, selections, stakes and odds are correct before submitting a bet. A bet is not considered placed until it has been accepted and a confirmation is shown in your account or on the relevant betting interface.

• Bets must be placed through the approved betting facilities made available by Casino Chan.
• A bet may only be placed using funds that are available in your account and accepted by the service.
• You must not use the service for unlawful activity, fraud, collusion, market manipulation or any other prohibited conduct.
• Casino Chan may refuse, restrict, suspend or cancel betting activity where permitted by law and the applicable terms.
• Specific event and market rules take priority if they address a matter differently from these general rules.

Changes to markets and rules

Betting information can change before an event starts or while an event is in progress. This may include odds, available markets, betting options, event times, participant information and settlement conditions. The information available at the time you place a bet is the information that normally applies, subject to correction of an obvious error, a void rule, a technical issue or another provision in the relevant terms.

Each market is settled according to the official result or other source stated in the market rules. The relevant result may be determined by the governing body, event organiser, official statistics provider or another reliable source. A result is not changed solely because a later appeal, review or private decision produces a different outcome, unless the applicable market rules say otherwise.

Event start times and settlement information are provided as a guide and may be amended. Delays, postponements, venue changes, participant withdrawals, abandoned events, weather conditions and other circumstances may affect whether a bet stands. The rules for the particular market will explain how these situations are treated.

• A market may be void if the event does not take place or does not meet the required conditions.
• A postponed event may stand, be rescheduled or be voided depending on the market rules.
• An abandoned event may be settled only where the relevant rules provide a clear basis for settlement.
• A selection that does not participate may be treated differently depending on the sport, market and bet type.
• A dead heat, tie, draw or shared result may reduce the return or change the settlement method.
• A market may be suspended while information is checked or an event is affected by an incident.
• Where a bet contains multiple selections, one void selection may affect the remaining bet in accordance with the applicable rules.

Pre-event and live betting

Pre-event betting is placed before the relevant event begins. Live betting is placed after an event has started and may be subject to additional delays, suspensions and acceptance checks. Live markets can change quickly, and the displayed event status may not always reflect the action at the exact moment a bet is submitted. A live bet is accepted only after it has been confirmed.

If a live market remains open after an important event has occurred, or if a bet is accepted while the market is materially delayed, the bet may be reviewed under the applicable market rules. This helps protect the integrity of betting and ensures that settlement is based on the correct event information.

Settlements and account records

Bets are generally settled after the relevant result has been verified. Settlement may take longer when an event is subject to an investigation, official review, appeal or delayed result. You should use your account history to check the status of a bet. If the result or settlement appears incorrect, raise the matter through the available support process and provide the relevant bet details.